Paper promises

A new year is full of promise. Out with the old. In with the new. New, as in my doctor joined a new clinic employer for 2020.

And in a new year I have new questions. Does my health plan change? Did he move? And why does the office number go to a pleasant, never- answered, “hold” message ? Being a retired Senior Chief, I assume I can overcome obstacles with charm, persuasion, or guile.

Paperwork has no respect for persons. I spent 20 minutes filling out new forms in the doctor’s office. But “seeing” my doctor is unlikely. Appointments are turned away. Forms need filing. Staff need training on new procedures.

The promise of my next twelve months may, for me, finding another doctor. But that will mean more paperwork.