Ask the Chief: an entrepreneur never ceases learning new things

Becoming self-employed is not as difficult as keeping your enterprise healthy (and hopefully profitable) a few years later. A few decades ago, my venture into self-employment did not account for the market changing, making my side gig unprofitable almost at the start (consumer electronics and small appliances became cheaper to replace than repair). Fortunately, during the ’90s my Active Navy service provided a decent living for a single man. In 2001, I married shortly after I became a Reservist. That Navy Reserve income plus my civilian job kept a roof over our head, children fed and contributed to our retirement savings. However, when I turned sixty, my wife and I decided to start a business. It was a niche opportunity that she and I both were suited to fill. Before “burning our boats” and committing to self-employment fully, my wife continued to hold a jobs for several months.

keys to a successful enterprise

The first advice we had learned years before, was to not stop working for someone else until we had continuing income from our new project. Additionally, receiving a small pension from the Navy beginning that year allowed us to keep the dream going. With most of our income servicing businesses in a segment of the healthcare industry, And then, the global pandemic caused businesses to falter and many to fail. But the fact that nursing care and supplying new nursing workers was “essential”, kept our business services fully engaged. And now, after four years as an entrepreneur, the small business my wife and I started has regional and national clients.

a business mentor

While together we had years of expertise in various aspects of our services, developing a business plan, obtaining financing, organizing, then streamlining the infrastructure, cutting costs and determining how to be more efficient in operation took shape over a few years. While experience is a great teacher, and failure often breeds a “never quit” in those whom are destined to be successful, it is easier for entrepreneurs follow other successful entrepreneurs, including having a mentor or coach who is trusted to give constructive criticism as well as advice. We took advantage of resources available to get our business started by getting needed guidance from the Small Business Administration (SBA). The SBA funds advisers to help entrepreneurs, at no cost (the local offices are funded by the government) in many communities throughout the US. Other resources exist including a national organization of business professionals who volunteer through SCORE, conducting seminars and mentoring small businesses. And businesses can find assistance through networking in local Chambers of Commerce and Rotary Club.

formal and Non-Traditional Education

Formal education may be an option though challenging for the self-employed. Several sailors when I was on Active Duty, attended classes which were paid for by Tuition Assistance. Reservists and veterans used the GI Bill, and veterans with certain VA disability ratings were able to complete baccalaureates or post-graduate programs tuition-free. For most who intend to be self-employed, it comes down to what is required by a particular industry, and what the market dictates is required to be successful. In a technology sector, a self-employed engineer often must have a certain education level and industry-recognized certification to be a contractor. A welder who demonstrates the requisite skills, may be fully employed without a college degree. Continual education, through reading, attending seminars, participating in industry conferences and sitting on corporate boards, never ends for a business leader, or those who are working toward self-employment. Many universities offer continuing education programs, for executives, managers, and entrepreneurs, online, off-campus, and in evening and weekend formats. (Peers at my former employer gained various Program Management Institute credentials through such training and passing a certification exam.)

Informally, I know several who became successful through intensive preparation by reading textbooks, trade publications, study guides, and practicing in home workshops and computer labs. They passed certification exams easily, found employment, and with additional skills, became employed at higher levels of responsibility until becoming entrepreneurs.

education for the self-motivated at low or no-cost

For the last twenty years, a cooperative project between universities and the government has made thousands of college course available online tuition-free. Recently, I accessed MIT’s Open CourseWare (OCW) for a graduate course, Managing and Volunteering in the Nonprofit Sector. These have lecture notes, assignments and readings. With a little research, articles and books which are in the reading list, can be found through libraries, read online or purchased used from online retailers. (A personal favorite has become alibris.com).

reading is fun-damental

I have purchased books on several different topics, from language, biblical resources, gardening, and business from several sources:

  • alibris.com
  • thriftbooks.com
  • amazon.com
  • Goodwill
  • libraries

Having completed the first book I obtained in the above mentioned course, Managing the Non-Profit Organization, by Peter Drucker (1990), I am becoming acquainted with the principles and practices that not only apply to my for-profit company, but also with a non-profit organization, a church, I wish to aid. Other books in the university course focus on leadership, vision, communication, marketing, and employee (volunteer) performance. Access to books in any number of subjects is available in libraries, through stores selling used books, and through Internet access which is generally available throughout the world. Books can overcome the is one of the oldest avenues to learning that does not require large investment, nor computer access. For those who have computer and access to the Internet, a course syllabus from a free course (OCW) is easy to find.

As someone once said, “if you aren’t learning, you’re dying” (William S. Burroughs, paraphrased). There is always someone who takes advantage of tools and materials to advance his or her goals. If you still want to wing it, remember a young man in Sierra Leone, in Africa who taught himself engineering and is helping change his world.

A Navy career is what you make it

At age 17, I enlisted in the Delayed Entry Program, to pursue training in electronics and an accelerated advancement upon graduation. I had only some idea of what I was selecting from a few courses in my last year of high school. After completing a career in the Navy, the experiences and the training I earned have provided me security and satisfaction with the career I was afforded. Young men and women today have many more opportunities to learn life-changing skills and gain experience through military service. Yet, the career a young person embarks is still to a large degree dependent on the goals, aptitude and motivation of each individual. Though I know few who regretted their choice of career, with a well-reasoned, thoughtful approach to potential careers, the military does enable many to avoid the pitfalls of a loan-financed education with few real-world opportunities.

In 2023, the lure of a college education as a means to provide more security and career options to young people is recognized by many as failing to live up to the billing. Those whose aptitude and college credentials provide them access to biotech, engineering, computer programming and related careers will do well generally. Many of these students in the STEM (Science, Technology, Engineering and Math) fields have opportunity to intern with companies, and get real-world experiences prior to graduation. The Navy, as well as the other military services, as well as other government organizations offer internships to highly motivated young people, even before deciding to embark on an enlisted or commissioned career.

Here are some of the opportunities that exist today in the Navy:

  • STEM internship for select high school or college students
  • Warrant Officer (Aerial Vehicle Operator) program for current enlisted personnel to attend OCS and become advanced technical specialists
  • For those students seeking post-graduate education in the medical or dental fields, a Navy scholarship program can pay those costs, so students can focus on their education and providing real-world experience in the Navy or Marine Corps
  • Current college undergraduates whose career ambitions may be in the Active Duty or in the Reserve, seeking a Commission, or to pursue Nursing, Civil Engineering, or the nuclear power field have options

Ask the Chief: listen and comprehend

I recall a time when listening, and comprehending what I heard, was not one of my strongest qualities. Boot camp “helped” me change that weakness.

“What is your major malfunction, Numb***s?“, the Company Commander bellowed at me. Because everyone was part of a team, he explained when one member fails, the team suffers: He continued, “EVERYONE – DOWN and give me Twenty [pushups]!!!”)

Active listening, which at that time meant, listening intently to the Company Commander (Drill Instructor in the Marines) internalizing or instantly responding to his instructions. For some, it was coerced, due to members of the team encouraging a weaker recruit to focus. Those who successfully completed recruit training, gained skill in listening and comprehending what they were told, so they might become effective sailors, soldiers, airman or marines. However, those proven methods for military cohesion and performance are unsuitable for most other occupations.

Active listening

A service my business provides administers one of the state licensing exams. We provide test candidates with instructions about the exam beforehand and monitor them during the test. Though I repeat myself four times about the bathroom policy or warn about message-capable devices being prohibited during the exams, someone with a need to use the restroom, or another having a cellphone or IWatch on their person, after the timed test begins, tests me. As a matter of state policy, once an exam begins, nobody can be out of eyesight, to prevent cheating. This includes a requirement to monitoring in the bathroom. While a matter of ethics and not necessarily comprehension, there are sufficient reports of people distributing images of the test questions to reinforce these policies.

Most of our test candidates are prepared for admission to the state test. Some have not listened nor understood what they must bring to be successfully admitted. One of the most arcane line items for many teens and Twenty-Somethings, is a properly- sized, properly-addressed and properly-stamped envelope to receive test results by mail. With an Internet of tens of billions webpages and videos, a remarkable number of the young have not searched for things they do not understand. A significant number have not reviewed test checklists – for the acceptable identification, a pencil, envelope, and state application form -which are sent by mail or email from the test administrators a week or two before the test.

Language comprehension

A number of candidates are not adequately prepared to take the state exam due to their lack of English language comprehension. Where the secondary school system or junior colleges may be structured for English as a Second Language (ESL) classes, trade schools on accelerated schedules often omit competency tests (in written or oral skills) as a prerequisite. However, some skills with a state or Federal licensing requirement, are tested only in English.

At the same time, many non-native speakers of English successfully complete training through schools, local governments and community programs that provide classes in ESL to prepare immigrants and adult learners for careers. As for those who fail to certify for licensing, some get the assistance to gain comprehension in written and spoken English for their career field. Some find members of their ethnic community to assist them and they eventually may succeed.

incentivize listening and comprehension

As a retired Navy Senior Chief Petty Officer, I have more than thirty years experience witnessing how a structured system of training, and of unbending standards – in performance or conduct – could advance someone from weakness to strength. People who are incentivized to succeed, provided the tools to do so, and not given special accommodation nor lowered standards, will succeed. The issues that are central to success in one’s country of residence is skill-attainment and comprehension. It is a systemic failure, both in the public sector (government bureaucracy) and society when people are not adequately prepared to be self-sufficient. However, it ultimately is the individual who determines whether they comprehend the information they receive. And the individual has to engage the trainers to gain that comprehension. While some are unmotivated and squander the opportunity, others may find another school or resource that offers additional training in listening or language comprehension. Once these challenges are resolved, I will welcome the day the greater challenge for test candidates, is to properly address and affix postage on a business envelope.

Ask the Chief: bilingual comprehension

My late mother, an Naturalized (immigrant) citizen of the United States, graduated from the Mount Sinai Nursing School and was an RN most of her adult life. Pursuing a lifelong interest in literature, she earned a Masters degree and in her second career, was a junior college English teacher. Her most cherished students were often not the native-born, but the ones who had emigrated to the United States from places English was not the native tongue. These immigrants were “all-in”, that is totally committed to not just speak the language but have comprehension, which would enable them to be successful at work and fully-appreciated citizens in the community.

That was forty years ago and while the same issues over immigration, national identity, and common language existed then as today, there was far less accommodation then for non-English speakers in the community. Today, there are many government services from schools, courts, county and state offices that serve communities where residents primary language may be Spanish, Tagalog, or Arabic. The United States remains a melting pot of cultures and immigrants from all over the world, though in some states Spanish is the largest language group next to English. Yet employment in professions that require Federal and State certification, licensing, or as college graduates, often require a competence in English first and bilingual as a supporting skill. This has been a continuing issue with secondary (high school) education nationally for decades. People are looking to enter the workforce with poor grammar, and poor reading comprehension. Business writing, reading standard government forms and test instructions are often poorly understood and done incorrectly.

College placement tests bear this out, and offerings of remedial writing classes in community colleges, universities and private for-profit institutions testify to substandard high school standards. For both immigrants from non-English speaking places and native-born, the aspiration to be successful in a profession drives performance. However, some for-profit schools do not assess competence in speaking, writing or reading at a level that will enable a non-native speaker of English to be successful. An unfortunate consequence for many candidates for state licensing, governed by both Federal and State statutes, failure of the written exam or other assessment (conducted in English) is a costly lesson.

Yet there have been private as well as government-programs, online and various means to gain competence through ESL – English as a Second Language -adapted for various professions. While many businesses do cater to specific communities, staff who communicate primarily in a language other than English may have issues meeting Federal requirements for that institution. Meeting Federal guidelines at the workplace and successfully gaining employment requires comprehension at a fairly basic level. However, many private post-secondary education businesses attract students with lower fees and quick preparation for licensing exams. It may be outside their scope to add rigorous language preparation in their curriculum.

Veterans’ benefits include technical training

The Veterans Administration introduced in October 2019, a five-year pilot program to permit veterans with Post-9/11 or Montgomery GI Bill Education benefits to attend technical training. The Veteran Employment Through Technology Education Courses (VET TEC) is focused on training veterans to obtain highly-skilled and in-demand careers. Veterans need to apply to the program, and the annual acceptance is limited by its annually-renewed budget. For those whose eligibility time limit to use benefits has not elapsed, or for those with at minimum, one day of eligibility remaining, the tuition is not charged against their education benefit. Those accepted into VET TEC are eligible for a MHA housing stipend equal to BAH while attending the program.

Find additional information and the application process via the VA website link provided.

Ask the Chief: Veterans applying to For-profit colleges

For a United States military veteran, spouse, or her (his) child under 26, education benefits earned during military service (either on Active Duty, Guard or Reserve) provide a stipend for education leading to a degree or training leading to certification. These benefits not only can be used for the tuition but provide a housing allowance to ease the potential financial burden while attending school. Though I used the GI Bill benefit for a university in the 1980s, there are many choices in college, technical and trade schools for veterans in the Post 9/11 (2001) period. Since 2017, statutory change has removed some issues that affected older veterans such as expiration of those education benefits for veterans whose Active service ended prior to 2013. The Veterans Administration has a website illustrating the different benefits here.

Obtaining employment as a veteran has been complicated by the pandemic. Many industries deemed essential, including healthcare, engineering and construction have been operating with a continuing demand for workers. However, even for veterans a technical skill without industry-recognized certification or a technical degree can slow career advancement and receipt of competitive salaries. With the burgeoning demand for healthcare and technology careers, many two – and four- year public institutions are wait-listing enrollment. As a consequence, many communities have seen an increase in the number of private for-profit schools offering programs to prepare candidates for State certification and licensing. Of importance to any prospective candidate these schools must first be approved by the State to conduct training. When was the school last approved? Additionally, they must have accreditation from regional or national Boards that monitor standards in the occupations. Which accrediting board and what is their standing? The schools must comply with state and federal regulations to allow students to obtain Federal or use GI Bill funds. Has there been any compliance issues? Another thing worth noting by prospective students is a school’s job placement rate. In contrast to colleges and universities which have no criteria about graduates working in their chosen profession, private post-secondary education are held to license and certification test performance and job placement standards. It is important for prospective students to ask for this information when canvassing a school.

In California, private post-secondary education is not under the oversight of Department of Education, but rather the Bureau for Private Post-Secondary Education, under the Department of Consumer Affairs. It should be one of the first places a veteran student goes when deciding where to enroll. Under the Approved Schools webpage, one may review the school’s annual report, performance fact sheets, and any compliance issues as well as resolution of those compliance issues. Yelp reviews, and social media claims may provide some comfort, but hard data is where veterans should find a basis for decisions. For current and future students, lessons of other students learned painfully over the last decade should serve to illustrate why one’s research in where to attend is crucial. In the midst of successful small businesses preparing students to become Nursing Assistants, Electronic Engineering Technicians, Diesel Mechanics, and Computer software and networking professionals, there are some bad performers. Some institutions are run ineptly, inefficiently or into bankruptcy. This is what occurred with ITT Technical Institute when it lost its access to federal funds. Other failed schools like California’s Corinthian Colleges and nationally, with Education Corporation of America (ECA) schools had former students (and employees) scrambling after the closing their doors. Some have not had relief from the federal Government since those events occurred. With the new Administration, former students unable to recoup losses in time spent in the classroom may yet obtain debt relief.

In 2021, President Biden signed legislation that absolves the debt of many students victimized by these failed businesses. Yet the takeaway from this story is to be prudent and sober in deciding one’s educational plan. Universities are not without their own issues of admissions scandals or tuition bruhaha over the pandemic’s shutdowns, streaming classrooms, and the previously mentioned lack of accountability for graduates being employed in their degree profession. However, thousands of graduates of institutions like National University, Kaplan University, and the vast majority of small businesses produce very qualified candidates who are working in their professions as entrepreneurs, staff of major healthcare providers, technology, services and in engineering firms nationally. And another, often overlooked factor, is the teachers and mentors in these private enterprises have often worked until recently in the industry they are teaching, bringing a wealth of real-world perspective to the classroom. In the end, it should be a well-thought out decision to attend a public or a private trade school.

Ask the Chief: obtain credentials in the service

If I had the opportunity to mentor young Sailors just beginning their Navy career, I would counsel them to take advantage of every opportunity afforded them in the training the Navy provides. However, there are opportunities far beyond “A” school or specialization “C” schools, to develop natural talents and intellect. In fact, there are many opportunities to develop personally and professionally, only limited by the individual’s awareness of them. For decades the military has facilitated correspondence and on-base college classes offered for off-duty servicemembers. There is access to Tuition Assistance which many have used for off-duty education at local colleges. Recreational programs through MWR (Morale, Welfare and Recreation) offices have included SCUBA certification, rock climbing, auto mechanics and woodworking, with skilled mentors available. One of the longest associations for obtaining professional tradesman certification, is through Journeyman Apprenticeship in cooperation with the U.S. Department of Labor.

Credit by examination, correspondence courses, classroom work, and military training -equivalence credit have been accepted by many universities to obtain a college degree. This has facilitated motivated Sailors, Marines and other service members to advance in their military specialties. In the last twenty years, particularly since 2013, the rapid development of technology and the drive for a more qualified and educated service member, has brought about a watershed of opportunity for both enlisted military, commissioned officers and civilian employees of the Department of Defense. Through online resources access to education, credentialing, and licensure has meant that anyone can complete a military enlistment and return to the civilian workforce with qualifications that are immediately recognized by employers.

Through the United Service Military Apprenticeship Program (USMAP), ratings and occupational specialties have translated to civilian trades, by crediting work experience toward Journeyman certification. While I was aware of, and enrolled in, this credential program in 1989 – 1990, I took advantage of other education opportunities in place of becoming a Journeyman. At the same time that civilian trades people were seeing a decline in young people engaging in those occupations, by the second decade of the millennium, the military had seen significant growth in participation in an apprenticeship program. This was documented in a DOL study published in late 2015. Beginning in 2002 with the Army, all the service branches have embraced Credentialing Opportunities Online (COOL) to coordinate military and civilian employees of the respective branches becoming a more professional workforce. COOL does not offer accreditation but instead facilitates access to resources for individuals looking to pursue licenses and certifications in their respective occupations.

A future post will examine some of the best available college courses, though not for credit, yet available completely free of charge. These are available through a consortium of American universities, often delivered by online lecture with complete syllabi, notes and assignments.

Is it time to head back to school?

This week’s Guest Post, is by blogger Kelli Brewer. Kelli is part of DeployCare, made up of veterans and their families which offers free support to service members and their families – she shares resources and solutions for issues commonly faced by military families before, during and after deployment. Please visit their website for additional articles on various topics of importance to veterans -Ed

Are you thinking about going back to school now that your time in service is done? If so, keep reading. Popeye To Admiral wants veterans and their families to have access to the best educational resources available. With this in mind, here are a few quick tips for vets set on earning a degree after their time in service.

Choose Wisely

When it’s time to go back to school, your first obligation is to choose an academic or vocational program. Be cautious here, however, because not all schools are G.I. Bill-approved. Furthermore, many schools suffer from accreditation complications, tarnished reputations, and few working graduates.

Aside from school, you’ll also want to take your time when making a decision on your major. There are many fields that make sense for veterans, including management and law enforcement. Another highly sought-after degree is information technology. Any of these — and many more — can be earned all or partially online. This is more important than ever in the pandemic society in which we live.

Start Small

Even if you are eligible for veteran funds, it might make sense to consider a community college for your first two years. Crucially, if you plan to use your G.I. Bill benefits for your children, many states now pay for an associate degree — meaning the funds may be used toward a graduate degree. U.S. News & World Report asserts that money is just one reason to consider a community college over a university when just starting out.

If you are not yet sure what you would like to do, you can also start off earning a certification. Taking a career aptitude test geared toward veterans can help you decide what type of job you would like in the civilian world. There are many options ranging from entry-level medical to business management.

Trade School Is An Option

Finally, keep in mind that you do not have to go to college to complete your education. You may also consider trade school to earn your HVAC or electrical license or ASE mechanic certification. Blue-collar jobs often pay as well as white-collar jobs, and some of them are even more lucrative.

For more information about going back to school, contact your institute of choice’s admissions counselor. Good luck in your endeavors, and thank you for your service.

Popeye To Admiral offers quips and quick bites of wisdom for veterans and their families. Visit the blog often for your daily dose of delectable posts and veteran resources. Let us know more of what sort of resources you might want to see. You can also find us on Facebook here, .