A new year is full of promise. Out with the old. In with the new. New, as in my doctor joined a new clinic employer for 2020.
And in a new year I have new questions. Does my health plan change? Did he move? And why does the office number go to a pleasant, never- answered, “hold” message ? Being a retired Senior Chief, I assume I can overcome obstacles with charm, persuasion, or guile.
Paperwork has no respect for persons. I spent 20 minutes filling out new forms in the doctor’s office. But “seeing” my doctor is unlikely. Appointments are turned away. Forms need filing. Staff need training on new procedures.
The promise of my next twelve months may, for me, finding another doctor. But that will mean more paperwork.
The First of January is a great time to assess my contributions to a blog devoted to things of interest to veterans and their families. I want to publish more sea-stories; however, to be a resource for military families and veterans I need, or rather, I must provide better content in 2020.
patience only goes so far when a veteran wants what was earned
For many veterans, myself counted among them, hold a cynical attitude of the amount of support that the State and Federal Government actively provides to veterans. Some of that is deserved due to standards of individual personnel hired to serve the veteran population, volume of work relying on undermanned office staff, and incompetence. However, the remedy for delays and ineffective support to veterans – customers and taxpayers – is an informed – and resolute veteran seeking redress. In my own situation, five months in determined pursuit of Navy retirement pay once eligible to receive it (a full year after initially applying) resulted in receiving up to date payment. This took letters to elected representatives, waiting hours on hold to speak to pay clerks, making visits to offices, and bringing in social media attention. The “squeaky wheel”, or irritable retired Senior Chief, gets the grease.
some benefits you may not know
Some of the benefits that veterans have now:
Leaving the military? Enroll within 60 days for Continued Health Care Benefit Program (CBHP). It provides 18 -36 months of coverage for transitioning vets and families
Thoughts and prayers to comfort the grieving and hurting members of the U.S. Navy family, residents of Pensacola, and the nation are needed today. A terrorist opened fire at the Naval Air Station, Pensacola, Florida on Friday, 6 December, killing four and wounding many. The killer was dispatched.
Apparently, the deceased was a Saudi national receiving pilot training. And a terrorist. As part of international alliances, agreement, and cooperation between militaries, the United States placed trust in the government of Saudi Arabia that their personnel were their “best”. That trust was betrayed today. At the cradle of Naval aviation, and in a part of the country I know well from years spent during my Navy career. The responding Sheriff’s deputies, Naval security forces, and military personnel acted admirably, and were wounded in the process of saving many lives today. May they receive the care and healing that our best can provide.
There will be another time to process this barbarity. And my hope for America and all those who oppose acts of savage barbarism, is that we can find that Love covers over a multitude of sins. Hatred has no defining color or nationality, religion or language, but it festers many places under the guise of “tolerance”. For today and perhaps tomorrow, let us cease being divisive about religion, politics, social status, whether rich or poor, and let us honor the victims, grieve with the families and be united in purpose.
More than one hundred years ago, satirist Mark Twain called out statistics as just another fabrication people use to make a point. Everyone but perhaps, bureaucrats, understand that statistics are misused to appear to support whatever position people want them to hold. But sometimes they do have a role. A statistic I read earlier this month indicated that TEN THOUSAND people turn sixty-five every DAY in the United States. As a military retiree whose last period of service was in the Navy Reserve, the milestone I finally reached this year – was turning sixty. I have a lot of company.
While most are rolling their eyes or stifling a yawn at this point, I ask for your patience for another minute. One of the promises that the United States Government makes to men and women who serve in our military, is to care for them, particularly with health care, and financially compensate a veteran should she be injured as a result of service. For those who make the military a career, the Government promises to provide retirement pay. But as any reasonable adult knows, the Government bureaucracy, whether it one is seeking a drivers license, a building permit, a legal restraining order, or applying for military retirement pay, is a labyrinth of processes and procedures, and delay. While I am personally affected, I wondered what the scope of the issue might be with fellow veterans NOT getting what is owed to them.
From published figures, some 0.4 percent of all Americans have served in the U.S. military. Out of a United States population of approximately 300 million, that might be a total of 1.2 million American veterans living today. For the sake of argument, if 0.4 percent of the 10 thousand people turning 60 daily are veterans, that is four hundred every day. Another statistic reports that fifty percent of living US veterans were Reserve or National Guard member. If only 5 percent of those reservists or Guardsmen served for at least twenty years and retired, twenty “gray area” ( what the Navy calls eligible military retirees prior to age 60) apply to their respective military departments for retirement pay – EVERY DAY.
apply early
Twenty years or so after most Active Duty men and women complete their careers, retirement pay paperwork is processed by military pay offices and by most accounts, is automatically forthcoming. However, the fact is, in 2019, a Reserve or Guard member who should receive retirement pay, has to apply to the military branch to start the process. Pay is not automatically processed. Worse, the military department processing retirement cautions that the member should apply at a minimum ( in January 2019) eight months prior to the eligible month one turns sixty. The retire is cautioned to submit verification of all their service time (“point capture”) to correctly calculate the retirement benefit.
The Navy PERS-912 website displayed a notice in August 2019, that requests received in JANUARY 2019 were being processed at that time. A couple calls to the Navy, of hour-plus wait times, finally indicated that records had been forwarded to the Defense Finance and Accounting Service (DFAS) for payment. At no time during the application and ensuing wait, did the Defense Department reveal that there was an additional backlog (delay) in processing records once the DFAS received a retiree pay claim. It took a visit to the local Congressional representative’s office to learn that the Government had many of the staff processing these sort of pay matters RETIRE without planning for their replacement, and no additional personnel were being hired in 2019.
I wonder if these retired civil servants have to wait more than a year for their check from Uncle Sugar?
The idea of outliving my money scares the hell out of me. But worse, would be to have a chronic health problem, and being unable to get the help needed to maintain a “quality of life”.
Unless the United States becomes insolvent, a military retiree or a combat veteran will not go without some social or health services. Being eligible to obtain certain benefits or services, however, is not a guarantee of actually receiving aid. If the person seeking benefits does not have an advocate- either a relative or some knowledgeable case worker – the system may never actually connect the need with the claimant. In recent months, a veteran who had been eligible, for decades, for a benefit – and had not received it – was compensated by the Veterans Administration with back pay. This was a significant boost in that veteran’s access to healthcare and standard of living. In another case, a combat veteran, with a heart condition, received lifesaving surgery, and when his deplorable living conditions were investigated, received a stipend and moved to suitable housing.
Recent requests for aid from an elderly family member, not a veteran, living thousands of miles away, highlighted a similar dilemma. Care is available, but several conditions including a debilitating nerve disease, a passive nature, and the anonymity of living in a huge city complicate matters. Yet, with services and people available to render support, a mentally-competent person, elderly civilian or veteran, has to voluntarily accept assistance. In this instance the relative refused it.
As a veteran, a retiree, and having a close network of family, friends, social and civic organizations, I will unlikely face the prospect of outliving aid. For many though, without “connection” and proper planning during a person’s working life, post-retirement “golden years” can be disappointing “fools gold”.
I, (NAME), do solemnly swear (or affirm) that I will support and defend the Constitution of the United States against all enemies, foreign and domestic; that I will bear true faith and allegiance to the same; and that I will obey the orders of the President of the United States and the orders of the officers appointed over me, according to regulations and the Uniform Code of Military Justice. So help me God.
Oath of Enlistment (1960), US Code Title 10, Sect 502
The military oath of enlistment began what might well be my longest relationship. It’s how I identified myself for years. Who am I? I’m a Sailor. My service in the military was less of what I did, and more of who I was. I spent a total of 26 years in a Navy uniform, in stages between 1977 and 2010. I enlisted while in high school and, after graduation, went to bootcamp in San Diego. I traveled the world and eventually ended up back in San Diego which is, apparently, where God wanted me.
Seaman Recruit, RTC San Diego, 1977
support and defend
The first half of my military career, which encompassed the first twenty years of my adulthood, were spent fighting for recognition, and getting frustrated when I didn’t seem to get any. I had many brushes with greatness that never seemed to pan out: a Congressional nomination to the Naval Academy in the last year of my first enlistment but had some medical issues that disqualified me. Ten years later, enlisting after a break in service, I initially qualified for enrollment to the Defense Intelligence College but they never enrolled a junior enlisted man before. And nearly ten years later, I was THIRD FLEET Sailor Of the Year (SOY) (1997) but I didn’t make the Selection Board for Chief.
Looking back at those days, I was working overtime on me, for me, and making it about me. Selfish, self-centered, and trying to compensate for growing up in a dysfunctional family. I poured myself into working hard and being a people-pleaser. I was becoming a very negative person, with my personal life full of problems. I lost touch with my family. I rushed into a marriage that quickly ended in divorce. Spending money foolishly, I was bored, very unhappy and very lonely.
true faith and allegiance
Over the years, people had been inviting me to church and I kept saying no, or saying yes, but then not going. But things changed in 1997. I was invited to church by not only one of the guys on my ship, but also from a couple of singles on a date at a coffee house. Within a few months I studied the Bible and was baptized at an afternoon devotional service for church members across the San Diego region, much to the surprise of my shipmate. The day I got baptized, he came up to say, “What do you think I’ve been inviting you to all this time!”
Suddenly, life had more meaning. It wasn’t just about me anymore. It was about finding a gratitude for what I’d been given. God surrounded me with great examples of Godly men to help me live for something besides just myself. I was able to connect to the gift of Jesus’ sacrifice and realize how much more there was to life, when I was able to look beyond myself.
Senior Chief and family, USN Retired
My career in the Navy took off and I was picked up for Chief and then Senior Chief. I was a better leader because of being a disciple of Jesus. I listened to, and applied, the advice of Godly men, of military mentors, and friends who told me the truth. I was able to meet the needs of my unit because I could actually see the needs of my unit, not just my own needs. Jesus gave the ultimate example of giving it all for others. The gratitude that I felt for that gift made it easier to give of myself to those around me that needed help. It continues to motivate me to this day.
Life changed dramatically after I was baptized. The woman from that coffee house date who shared Jesus with me became my wife. I took on three unruly preteen boys, a task I never would have been up to without God. I completed my Navy career in 2010. And I recently left my civilian job to work alongside my wife.
Therefore, since we have been justified through faith, we[a] have peace with God through our Lord Jesus Christ, 2 through whom we have gained access by faith into this grace in which we now stand. And we boast in the hope of the glory of God.
Romans 5: 1 -2 (NIV)
This scripture in ROMANS, speaks to me as a veteran as I do not have to live for recognition, but model Jesus for others. It’s the same basic system as the military, in modeling servant-leadership to others and helping them rise to their potential. As a disciple of Jesus, it is helping others to become better service members, employees, better husbands, wives, fathers, mothers or children, and better people by being more like the example of JESUS.
so help me God
Being a Veteran is still a large part of who I am. I’m proud of my military service and everything I learned in the Navy. I’m grateful, however, that God found me while I was still in the service. The military gave me opportunity. Jesus gave me the example of selfless service. God gave me the gift of bringing both of those things together to enable me to have a great second half of my military career.
Click here to watch/listen to veterans of the Gulf War, combat in Afghanistan and Iraq, and a military spouse share about challenges during deployment and offer encouragement during our Veterans Day service. Ed. note: there was some recording noise that periodically interferes with the YouTube video quality.
Modern society is in dire need of survival training. Since the same power company’s failures resulted in wildfire, now the danger in California is mitigated by shutting off power to millions.
Last Sunday, five of us on an annual guys trip to Yosemite, found the region’s power shut down. In emergency- generator- fed light, we bought groceries (but the meat was gone) and luckily generator- supplied gasoline for our near- empty car. After entering the park and driving an hour farther on, the park halted all tent camping for safety concerns. We decided rooms in a darkened park lodge, for a “reasonable” rate, certainly beat sleeping in the car.
Monday morning, camping opened, we set about to sound what we came for. Roughing it. Hiking. Relaxing. Though the park was without power until Tuesday, we noted that the two most- visited lodgings, Curry Village, and the Ahwani hotel, with generators running, had hardly been affected. Our traditional camping game of Mexican Train carried on that evening in the back room.
Well, there were casualties during the great California wilderness blackout of 2019. A chipmunk got into the car Monday morning, smelling a leftover scone- and closed in for about an hour, tore around the formerly gently- used vehicle. However, no lives are lost in the process of getting it out.
Three men and a little trail mix coaxed the varmint out. And we coaxed the car’s owner off his varmint hunt with a long hike. However, the little beast is still an unwelcome breakfast guest.
When the snow does come to the valley, i am quite sure that the deer and bears will be hunkered down, employees will be snug in their quarters, the at least one fattened chipmunk may have a warm Honda- fiber lined den under a bear- box in the Upper Pines campground.
Civility. Remaining calm, cool and collected, my father said, when you are feeling frustrated, can help you work with difficult people, a difficult situation, or when timeliness is a factor. It is a casualty of the modern world. Often, we can be frustrated by bureaucracy made doubly difficult with technology. And often, particularly among those my age and older, talking to a “live person” trumps all the automated menu selections, voice mail, email, and FAQ website responses.
For multiple reasons in the past couple months, I have had opportunities to “lose it”. As a self-employed business person, I have performed work over multiple days per month, and multiple months without receiving contractually-promised payment for service. We have had to make inquiries via email and telephone, and have gotten ambiguous, “things are somewhat behind” responses from administrative personnel. This is becoming an issue I may need to be civil, as in litigation, to resolve.
Personally, I am also somewhat frustrated by a pension that is months behind schedule. I retired from the military as a Reservist, and waited nearly ten years to receive the promised pension when I turned sixty years old. First, was the requirement, to request payment, along with various documents I needed to submit to the Government nearly eight months in advance. And then months past the promised start of the pension, to wait till my online account indicated it recognized me as a “retiree” — but without indicating whether payment would be forthcoming. I am remaining calm but it is work.
18 A hot-tempered person stirs up conflict,
but the one who is patient calms a quarrel.
Proverbs 15: 18 (NIV)
And then there was the change in health insurance, from an employer plan to a federally-subsidized and managed Tri-care plan. The former was really quite exceptional, but the new plan has had some ‘bumps’, one involving an authorization for a prescription I have been using for 20 years. (As I determined by a telephone conversation with a live representative today, the responsibility was on the physician’s office to correctly authorize it.)
Basically, with each interaction I have had with an individual, when the ‘aggrieved party’ (me) recognizes the humanity of all parties concerned, things go better. (A computer database is only as good as the person entering the data.) As long as I treat people (operators, assistants, customer service representatives, and doctors) politely, but resolutely, everything works out – eventually.
And when possible, get people you interact with laughing or at least smiling. I had to include this ancient clip from one of my all-time favorite movies, Animal House. When everything is going nuts, here’s the one guy trying to help other remain calm.
My grandson is too young to appreciate the zoo. But I think the time spent at the San Diego Zoo, was decidedly beneficial for our son and his wife, to get a little time to themselves, and for Gramma (and Grampa) to have time with the little one.
Tasmanian Devil
A toddler, now in his third month of real mobility, enjoys hustling around out of the stroller. Under the watchful eyes of grandparent a half-step behind, of course. Fortified with cereal ‘puffs’, he finds plant fronds and shredded bark satisfy -for a time- his need to be touching everything.
Maybe in a couple months he will find the animals fascinating. With the petting zoo under construction for the next 18 months, we may check out other sights around San Diego. But all of us will be back soon. While I enjoy being out and about on weekends with the grandson, we now have annual passes to the Zoo. And for Grampa’s exercise plan, there’s nothing like pushing a toddler in a stroller from the far end of the park, up the long hill to the Zoo entrance.
“Why do chickens cross the road?” Yesterday, I encountered 3 of them doing exactly that on my early morning dog walk. And that evening, at our church men’s fellowship, I found we were eating chicken wings together before our devotional meeting.
After our dog- walk this morning, I had the urge to check the Navy pay system website, “Mypay” again for any sign that my pension was being processed. For the last couple months, I have been “retirement pay” eligible but have not been showing up in the online system. Of course, I am not superstitious, and don’t search entrails, bones, nor “signs”, but I did send a few prayers heavenward to ask whether I was rash in becoming “retired”.
I don’t know whether the prayers, or chicken had anything to do with it, but after the morning walk today, the website welcomed me with a “Retiree Pay” banner. No indication of payment, yet, but perhaps I might “roll” some chicken bones tonight. In my time in the Navy, my fellow Chief Petty Officers and I used to joke that we consulted the ‘rolling bones’ to help in our decision-making.
On my way home tonight, my spouse informed me we’re having baked chicken for dinner. Perhaps, once I get my retirement backpay, I should get those ancient sailor tattoos after all.
Please accept my resignation. I don’t care to belong to any club that will have me as a member.
Groucho Marx
I am pretty fortunate to live in my neighborhood. We may have different ideas about American priorities in foreign relations, policies, or social issues and can respectfully disagree without hating one another. We still hold to the principles that America is a pretty good country and its system of governing.
Many here are military veterans, and others are on Active Duty or have kids that serve or served in the military. Retired and working Union members, carpenters, welders, businessmen and teachers. Here you are likely to see far more “Trump”, “Don’t Tread on Me” and American flags visible than “Coexistence” bumper stickers. But it doesn’t mean “white nationalism”, racism, or bigotry lives here, but it identifies a multi-cultural, (immigrant and native-born), multi-ethnic neighborhood, that respects certain values and rejects much of the change politicians have brought about. Here is a pretty safe neighborhood compared to a half-mile farther south where the incorporated city begins. (Lighted municipal signs there warn residents to lock their vehicles and not keep valuables in view, though politicians brand it a “sanctuary” community.)
All our children grew up with kids coming from other parts of the county to join in Trick or Treating (Halloween). Ours made some pocket change selling hot chocolate to visitors enjoying our “Christmas Lane” lights. Boys played together while grownups held “Survivor” television night parties. All supported school athletics and Little League. We still buy candy bars from the high school student athletes going door-to-door. We chat with the postal carrier and garbage truck driver. Neighbors share tools and trash cans, bring vegetables and fruit from our gardens, watch out for each other, and may enjoy a beer and a football watch party together now and again.